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Debt Collection Agency License

Operating & Renewing

Operating Requirements

  • 1

    If any of the information submitted in the approved application changes, the licensee must inform DCWP of those changes by calling 311 or by visiting the DCWP Licensing Center or NYC Small Business Support Center. DCWP recommends that licensees call 311 to confirm that they need to go to a Center for any specific change. You must schedule an appointment to visit in person. View flyer to learn how to schedule an appointment.

    DEPARTMENT OF CONSUMER AND
    WORKER PROTECTION LICENSING CENTER
    42 Broadway, Lobby
    New York, NY 10004.
    NYC SMALL BUSINESS
    SUPPORT CENTER
    90-27 Sutphin Blvd, 4th Floor
    Jamaica, NY 11435
    • 2

      All laws and rules of the City of New York, including the Consumer Protection Law and Rules, are available through the PUBLIC ACCESS PORTAL

      • Ready to Renew?

        Steps to renew online:

      • 1

        Before the license expires, DCWP will mail a license renewal application and instructions to the licensee. If the licensee plans to continue operating, the licensee must submit their renewal application at least 15 days before the license expires.

        • Steps to renew by mail:

        • 1

          Before the license expires, DCWP will mail a license renewal application and instructions to the licensee. If the licensee plans to continue operating, the licensee must submit their renewal application, required documents, and fees at least 15 days before the license expires. Licensee can mail materials using the orange return envelope to the DCWP Licensing Center.

            NYC Department of Consumer and Worker Protection (DCWP)

            Address
            Licensing Center


            42 Broadway, Lobby




            New York NY 10004
          • Steps to renew in person:

          • 1

            Before the license expires, DCWP will mail a license renewal application and instructions to the licensee. If the licensee plans to continue operating, the licensee must submit their renewal application, required documents, and fees at least 15 days before the license expires. Licensee must schedule an appointment to file in person at the DCWP Licensing Center or NYC Small Business Support Center. View flyer to learn how to schedule an appointment.

            DEPARTMENT OF CONSUMER AND
            WORKER PROTECTION LICENSING CENTER
            42 Broadway, Lobby
            New York, NY 10004
            NYC SMALL BUSINESS
            SUPPORT CENTER
            90-27 Sutphin Blvd, 4th Floor
            Jamaica, NY 11435