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NYC Business Express Service Team (BEST)

Save Time and Money with the NYC Business Express Service Team (BEST)

Through NYC BEST, you will be connected to a single point person to help you.

*Services are available in multiple languages.

Get Licenses and Permits Faster

  • Understand City rules and requirements
  • Work with City agencies to get licenses and permits faster

Avoid/Reduce Fines and Violations

  • Prepare for inspections
  • Fix issues before an inspector walks through the door 
  • Understand violations you've received and help address them 

Our relationships with City and state regulatory agencies and utilities make the difference. NYC BEST is your one-stop resource for working with the following: 

  • Fire Department of the City of New York (FDNY)
  • NYC Department of Buildings (DOB)
  • NYC Department of Consumer & Worker Protection (DCWP)
  • NYC Department of Environmental Protection (DEP)
  • NYC Department of Health & Mental Hygiene (DOHMH)
  • NYC Department of Sanitation (DSNY)
  • NYS Department of Agriculture & Markets
  • NYS Department of Financial Services
  • NYS Liquor Authority
  • Con Edison
  • National Grid

Connect with NYC BEST: 888-SBS-4NYC (888-727-4692).

Program Details

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Small Business Advocates

The NYC Department of Small Business Services (SBS) Small Business Advocates make it easier for you to start, operate and grow your storefront business in New York City without delay.

Here are some examples of the types of storefront businesses we help:

Food establishments:

  • Restaurants
  • Bars
  • Cafes
  • Pizza and ice cream shops
  • Supermarkets
  • Bodegas
  • Delis
  • Grocery stores
  • Fish and meat markets


  • Apparel
  • Hardware
  • Pharmacies
  • Flower shops
  • Bookstores
  • Laundromats and dry cleaners
  • Salons and personal care
  • Shoe repair



Compliance Consultations

The NYC BEST team will come to your business or meet with you virtually and provide a customized checklist.

We will not issue violations or fines - we are here to help you understand the rules. The consultation cannot discuss all rules and regulations and cannot exempt your business from the inspection and enforcement processes of City, state, or federal agencies.