MyCity
- Available 24/7, the MyCity Chatbot gives you real-time answers, personalized guidance, and instant access to NYC business resources
- No wait times -- get help in seconds
- Multilingual support in English and top ten designated citywide languages
- Tailored answers on licensing, permits, funding, compliance, and more
- Continuously updated with the latest City information
MyCity Chatbot Beta
Quickly find information on many of the City’s government services by trying our first artificial intelligence-driven chatbot beta test.
Small Business Inquiries
Call the Small Business Services (SBS) Hotline at 888-SBS-4NYC
Our specialists are here to help you navigate City rules and connect to the right resources:
- Expert guidance on permits, financing, and services
- Personalized support for your unique business needs
- Connections to SBS's full suite of programs and services
Need Citywide Info? Reach 311!
For questions beyond the MyCity Site, 311 is your best bet. It’s available 24/7 by phone, online, or mobile app and connects you to a wide range of City services.
Still want to submit a question here?
Use this form only to:
- Suggest improvements to the website
- Report a technical issue
For general business questions, you should use the MyCity Chatbot, SBS Hotline, or 311. Using this form for those inquiries will delay your response. We’ll respond to eligible submissions within 10 business days.
Submit a question
Submit a Question
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Complete this form to suggest improvements to the website or report a technical issue. For general business questions, please use the MyCity Chatbot, SBS Hotline, or 311.