Operating & Renewing
Operating Requirements
If any of the information submitted in the approved application changes, the licensee must inform DCWP of those changes by calling 311 or by visiting the DCWP Licensing Center or NYC Small Business Support Center. DCWP recommends that licensees call 311 to confirm that they need to go to a Center for any specific change. You must schedule an appointment to visit in person. View flyer to learn how to schedule an appointment.
DEPARTMENT OF CONSUMER AND WORKER PROTECTION LICENSING CENTER 42 Broadway, Lobby New York, NY 10004. |
NYC SMALL BUSINESS SUPPORT CENTER 90-27 Sutphin Blvd, 4th Floor Jamaica, NY 11435 |
You must notify DCWP within 14 days if your insurance policy is cancelled, expired, or was terminated for any reason. Notification must be in writing and submitted in person OR by mail to the DCWP Licensing Center or NYC Small Business Support Center. You must schedule an appointment to visit in person. View flyer to learn how to schedule an appointment.
DEPARTMENT OF CONSUMER AND WORKER PROTECTION LICENSING CENTER 42 Broadway, Lobby New York, NY 10004 |
NYC SMALL BUSINESS SUPPORT CENTER 90-27 Sutphin Blvd, 4th Floor Jamaica, NY 11435 |
After holding a Tow Truck Company license for more than one year, you may apply for acceptance in Directed Accident Response Program (DARP) or the Rotation Tow Program (ROTOW). For more information, please email onlineappsdocs@dcwp.nyc.gov.
All laws and rules of the City of New York, including the Consumer Protection Law and Rules, are available through the PUBLIC ACCESS PORTAL.
Ready to Renew?
Steps to renew online:
Steps to renew by mail:
Before the license expires, DCWP will mail a license renewal application and instructions to the licensee. If the licensee plans to continue operating, the licensee must submit their renewal application, required documents, and fees at least 15 days before the license expires. Licensee can mail materials using the orange return envelope to the DCWP Licensing Center.
NYC Department of Consumer and Worker Protection (DCWP)
Licensing Center
42 Broadway, Lobby
New York NY 10004
Steps to renew in person:
Before the license expires, DCWP will mail a license renewal application and instructions to the licensee. If the licensee plans to continue operating, the licensee must submit their renewal application, required documents, and fees at least 15 days before the license expires. Licensee must schedule an appointment to file in person at the DCWP Licensing Center or NYC Small Business Support Center. View flyer to learn how to schedule an appointment.
DEPARTMENT OF CONSUMER AND WORKER PROTECTION LICENSING CENTER 42 Broadway, Lobby New York, NY 10004 |
NYC SMALL BUSINESS SUPPORT CENTER 90-27 Sutphin Blvd, 4th Floor Jamaica, NY 11435 |